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How pokeraca99 Handles Your Personal Data

This page sets out exactly what data we collect when you open an account, how we store it, and what rights you hold over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookie control on your deviceContact us to request changes
pokeraca99 How pokeraca99 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at pokeraca99 runs across four areas: how we store account credentials, how we handle payment wallet references, how cookies work on your device, and how long we keep your records. Each area has a specific practice behind it, not just a policy statement.

Account Security

Passwords are stored as encrypted hashes — we cannot read yours. OTP verification is required on login from a new device, which adds a layer against unauthorised access.

Wallet Data Handling

DANA, OVO and GoPay transaction references are stored only to reconcile deposits and withdrawals to your account. Full wallet credentials are never held on our servers.

Cookie Use on Device

We use session cookies to keep you logged in and analytics cookies to understand page performance on mobile. You can adjust cookie preferences in your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, we anonymise personal fields unless local law requires a defined retention period for transaction records.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, you can reach our support team directly. We aim to respond to all data-related requests within a reasonable period. Use the channel that works for you — live chat is available inside your account dashboard, or reach us by email for written records.

Live Chat Open the chat widget inside your account dashboard to ask about data access, corrections or deletion requests. Our support team handles privacy questions directly.
Email Support Send your data request to our support email for a written record. Include your registered account name and the specific data action you are requesting.
Account Settings Some data preferences — including marketing contact and cookie settings — can be adjusted directly inside your account settings without contacting support.

Your Privacy Questions, Answered

These are the questions we get most often about how personal data and account information are handled on this platform. If your question is not here, contact support through your account dashboard.

We collect your name, email address and phone number at registration. If you link a wallet like DANA or OVO, we store the transaction reference for verification, not your full wallet credentials.

Wallet references are used only to match your deposit or withdrawal to your account. This data is shared with the payment processor to complete the transfer and is not used for any other purpose.

Yes. Send a data access request via support email or live chat. Include your registered account name, and we will provide the personal data we hold on your account in a readable format.

Submit a deletion request through live chat or email support. We will remove or anonymise your personal data after your account is closed, except where local law requires us to retain certain records.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO and GoPay to complete transactions, and with technical partners who support platform security.

Session cookies keep you logged in during your visit. Analytics cookies help us see how the mobile lobby loads and performs. You can turn non-essential cookies off in your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.